Returns & Refunds

We want you to love your Mint Birdie purchase. If something isn’t quite right, we’re here to help.

30-Day Returns

We accept returns within 30 days of delivery on items that are new, unused, and in original packaging.

To be eligible for a return:

  • Items must be unused and uninstalled

  • All original packaging and tags must be included

  • Items must be in resalable condition

Refunds

Once your return is received and inspected, approved refunds will be issued to the original form of payment.

Please note:

  • Original shipping costs are non-refundable

  • A $9 return shipping fee will be deducted from your refund total

Non-Returnable Items

The following items are not eligible for return:

  • Used or installed products

  • Items returned outside the 30-day window

  • Final sale items (if applicable)

How to Start a Return

To initiate a return, please contact our support team with your order number and reason for return. We’ll provide next steps and a return shipping label if applicable.

Meet Gidget, our CBO

("Chief Barking Officer") She lets us know what products to stock so we always have what our customers are looking for.